Customer Testimonials
Great service and customer focused. Charging over sticker price is getting old, why have a sticker price?
Awesome staff! Javier was great and very helpful-it was great to not feel pressured to buy!
Love this dealer this experience was easy fast and the sales rep Jose Vasquez was an honest easy going and actually fun to work with
The sales man Edmond and the assistant Javier were pleasant and straight forward. MK Smith has really come a long way on their customer service. Tanyeva was outstanding. Thank you for everything.
Edmund, and Javier were amazing with my deal. They both went above and beyond to make sure I got the exact vehicle I wanted. I paid cash, no financing, for a 2022 Tahoe RST and could not be happier. My family has purchased a few vehicles from MK since the late 60's and I see why they always went back. MK Smith in my opinion is the definition of a "family dealership". Thanks!
car should been washed gased ready for my arrival told new tires,theres no tire warranty paper work no new tires on this ride......??
Ive been to many dealerships in my life, but i cant say ive been to a better dealer than this one! Everyone at the dealer from the sales personnel to the managers to the receptionist i mean everyone was great! Everyone made you feel like if we have known each other for years! If i can recommend a dealer this is the one to go to! I swear it was an amazing experience. I ended up making two deals in one day it was absolutely great!! Stop by and ask them to give you the indiana treatment they will go ...
MK Smith Chevrolet in Chino California is simply the best Chevy dealer in the West Coast as faculty is clean organized and the staff is very courteous they are very professional very organized and they work as a team they do not pressure they are there to serve you and make sure you get the best value for your dollar and the vehicle that you’ve come to buy go to see them their staff is amazing from the finance committee to the The sales staff to the service department they are simply the best
Very friendly. Got the results I was looking for. I will definitely be recommending anyone I know who’s buying a car.
Jay went above and beyond trying to handle an Extended Warranty issue with another dealership! His efforts were very much appreciated!
Love it fast and easy they went out of the way to make sure I felt welcome
Very friendly and helpful staff. They make sure you understand every part of the process.
Helpful and patient when it comes to informing essential buyers of estimated delivery times As well as working hard to give potential buyers the best deal on their new car
everyone was very professional and pretty quick service considering buying a new car is normally a long process
The absolute best Chevy dealership, they all have great attitudes, funny, they will make you want to come back & eat lunch with them!
Everybody is super friendly, they will help you with anything, I got out of a terrible deal with moss bros & they took me into MK Smith Chevrolet with open arms hoping to give me their best.
The person who attended me when I left the truck was great. The day I picked up the truck, I asked if there was water and a girl was very nice and started asking for me if they had any water bottles left, she aske a man that was sitting across from her and did not acknowledge her at all. She asked him again and he simply shook his head and kept playing with his cell phone. He was very rude if you ask me… She apologized for his rudeness and found me a water bottle.
I was assisted by Imaery, and I have to say that she was one of the best dealership sales members that I have ever worked with. She was kind, patient, knowledgeable and funny, and made the whole experience wonderful. She is truly a gem that the dealership should be proud to have as part of the team. The rest of the team including the sales manager and finance manager were top notch and great to work with. Overall, it was one of the best experiences I have ever had at a dealership.
The dealer was very friendly and was very helpful and new his job and answering our questions
The general manager is awesome. The staff overall are friendly and courteous. I love my new car and I would highly recommend this place for your vehicle needs.
They made it happen when we thought it wasn’t going too. They got my family in a bigger vehicle!
Everything was great the only thing is that the vehicle that I purchase was way up of the market price
I had a great experience at MK Smith. I was in and out within a fairly short period of time. I traded in my daughter's 2015 Chevy Sonic for a very fair amount and was able to get a brand new Trax at a great price. Gerard took great care of me and made the whole process literally seamless. My daughter loves her new car and now has a very safe and reliable vehicle to take to college.
My wife and I had a good experience at the dealership from the time we got there until we left. Everything was great!
In my personal experience with MKSmith from the rookie salesman to the finance manager and everyone in between to make my car buying smooth, no hassle I thank them all.. Sam went above and beyond to explain how to improve my credit for future purchases. I bought my car 4/21/2022.. I will be sharing my positive experience with others.. thanks again to all who worked hard to get me what I wanted and worked with monthly payments..✌️✌️
Jose and the service manager were very helpful and knowledgeable of the new features on the 2022 Silverado. I felt very welcomed at MK Smith. The buying process was easy and the finance manager was helpful explaining my finance options and terms. Low pressure sales and I really felt like I got a good, fair deal for my trade in and purchase price.
This dealership is for the people. They don't hassle you about purchasing and try to get you the best deal for your living and financial situation. I highly recommend anyone that is trying to get a pre-owned or new car to come see them. I walked out with my 2019 Subaru WRX with a huge smile on my face. DON'T SLEEP ON THESE GUYS! THEY'RE GREAT!
We had a great experiences. Our salesman was great went over & beyond for us. Great customer service.
My first time purchasing a truck, I was thinking to buy a ford but I got in love with Chevy Silverado.:)
Great and excellent dealer love how Imery Sam and other departments handled in purchasing my car will always want others to buy from here.
The process was seamless and customer service and communication was exceptional! Thank you MK Smith!
Employees were very helpful. Great service. Wonderful staff they would listen to all your questions you would have. Thank you to Javier and Jazmin
MK Smith was great. We had a great experience buying our new Tahoe. They worked with us throughout the ordering process. Thanks to the team at MK Smith for making the car buying process easy. We love our new Tahoe.
Sam was very knowledgeable and friendly with selling us a car. He definitely knew all the features about it. He was very nice and willing to work with us. Thank you very much Sam
This was the best most helpful dealer ship they helped me with everything love this place.
Extremely satisfied with the help and the purchase no haggle no going back and foward trying to work a deal got it done with what i wanted to put down
Great meeting Sam and helping me understand more about the vehicle I was looking for the best fit for my lifestyle,
Great Staff! No nonsense and no pressure sales Also gave me the best deal after visiting 3 Dealerships Thanks Carlos Bringus and staff!
What an amazing experience with MK! Rafael went above and beyond to make our purchase as smooth and as easy as possible. Making a purchase with MK and Rafael is definitely a SECOND TO NONE experience !!
I was surprised they had a few vehicles there found the one we wanted great experience
Everyone that i worked with was very friendly and helpful. Jasmin went above and beyond to make our purchase as smooth and easy as possible!
We had a great experience buying our new Tahoe. Thanks to everyone at MK Smith for your professionalism, friendliness, and being fair to the buyer. They didn't play games or overcharge in this odd day-in-age of car buying. If you need a vehicle buy it from MK Smith.
Wonderful people, sales women was great to work with. I feel like I was taken good care of
Carlos was amazing to work with and made the process really easy. He went above and beyond!!!
Always great service and willing to help bought 2 vehicles from here way better then any other dealership I had to work with
Joseph Mauro and Jesse helped me tremendously with my new truck purchase. They gave me a great deal and made the buying process easy and enjoyable. I will definitely be purchasing my next vehicle with them.
Very welcoming! Great staff! Work with you to make it possible to get a vehicle!
Very helpful and fast service! Treated us like family and made us want to be returning customers.
They were great very helpful and informative, also got me a great deal on my vehicle so I would recommend to anyone.
The services has been always nice and faster. They give me options and help me to get a good deal.
I WAS TREATED WITH COURTESY AND RESPECT, THEY ANSWERED ALL MY QUESTIONS. VERY HELPFUL , MADE MY PURCHASE VERY EASY. I WOULD DEFINITELY RECOMMEND MK CHEVROLET TO FAMILY AND FRIENDS!
Jesse my salesman did everything right and made sure I was completely satisfied with our deal I would recommend all friends and family you purchase their new Chevrolet from MK Smith Chevrolet 🤙🏻
It was amazing and they got me and my wife into a brand new Chevy
Made several visits to other dealerships as well as MK Smith for purchasing my C8 2021 Corvette from MK Smith thank you for all your help and support. A great buying experience
Friendship and family !!! Really great customer service !!! Always whit good discipline and efforts !! The best !!
Always friendly fair dealing from the sales staff. The service after the sale is just as good and personal.
Excellent service! MK Smith really help me get the vehicle I was looking for. Definitely will recommend.
Very friendly and helpful staff. They helped me get the Tahoe I have wanted and made the process smooth
The people there are friendly and honest had a great experience but a truck there
Customer service went above and beyond! Eddie made it possible, and we drove off with a new car. The whole process wasn't as bad as we thought. Thanks!
Was easy to understand and fast to get a response. Was a pleasure do business with this team.
Excellent personal experience we had with this dealership. A++. With us. Customer service was above and beyond in our book. Quick and very friendly to us and helpful in our shopping experience. A+++++++. Recommend to shop here.
Billy was great. He made me and my family feel welcomed. Great service all around. Thank you MK Smith. Great job!!!
Awesome service, awesome staff. This dealership makes buying a car easy with no stress. We’ve bought several cars from them it’s the only dealership our family uses
Jose and manager were awesome and I love my Tahoe. Thank you so very much
Our purchase experience was very pleasant. We didn't feel pressured to make the purchase and everything was explained clearly to us.
Buying at MK Smith was probably the easiest car buy I have ever done. My salesperson Matt was responsive and polite, my finance guy was pretty cool and easy to deal with. I am completely satisfied with my purchase experience
Thank you for a good Chevrolet. I wish that it would have warranty, too. I will come back if I will need your support.
They did everything to get me financed and they did. I will definitely reccomens them especially Eddie
Kind Considerate people from the Sales manager to the salesman to Finance !! A GREAT Experience!! MK Smith is the place to go!!
I bought my SUV and found the pricing and staff help exceptional. Jose Vazquez was very helpful in securing financing at a rate I could afford. An honest dealership in the heart of Chino!
They were very attending to our needs and concerns. Very pleased with our purchase at MK Smith
This team is awesome from Sales to Service. James, Sean, Jovi, Joe, Jesse, Don, David, And the newest member Jennifer in the lanes. Thanks folks Merry Christmas!
Great customer service and friendly staff. We were well taken care of and stoked on the new traverse.
The young man that provided great customer service was very nice, patient, even though I challenged him a bit. Just for fun be he was still very professional. He gave us time to think and make a decision. Thank you for the wonderful service!
You guys have straight and very accurate answers because You ALWAYS pay attention to my questions and ready to explain about them Thanks..You are a very good team..MERRY CHRISTMAS TO YOU..
Sales men your great and helpful, thanks to Alex and mike and happy with our new car
thanks for everything.everyone was great especially Jesse.very professional.thanks to everyone we delt with .
No wait fast friendly service, no hassle i was in and out with the truck i wanted in no time at all.
This dealership has always put the right vehicle that is best at the time of making a huge purchase and can focus on your family needs during the entire process. This local dealership is great for the city of chino. It’s a good experience when coming in to shop for your next vehicle. A very special thank you to Gerard. Simply the very best.
Wonderful dealer. Mike was an easy salesperson to work with very efficient. Everyone was pleasant.
I was not sure at first and was nervous Mike put me at ease I appreciate his honesty and taking his time he was very patient he was not pushy and in the end he help me make the best choice I met other members of the dealership and everyone was so friendly and helpful I am still smiling and very thankful I tell everyone that I meet where I went to buy my car and if they ever need it to buy a car I recommend your dealership thank you so much there are no words I just want ...
Excellent customer attention! Thanks for the patience! Very helpful! Beautiful cars and fair prices! Thanks
From start to finish I was treated professionally from all staff I came in contact with! Thank you Sam and Javi for the help!
MK SMITH helped me get a new Chevy Traverse for a good deal. They're very helpful and provide great customer service.
IT THE BEST DEALER. JOE THE ITALIANO AND JAVIER THE SELL REP HELPING ME TO GET THE BEST .
Very very happy from your team I can’t be any happier thank you so much…
Great place to go to when you need a nice car at a good price.
Great sales team! Easy purchase brought new Tahoe and paperwork to me ! My new go to dealer
MK Smith Chevrolet continues to provide great vehicles at a great value with great service.
Great service provided by dealership I always take my truck to MK Smith because of the customer service they provide
Since purchasing my 2018 Cruze RS from MK Smith, I have had nothing but great experiences with them. They do a very thorough job with service, and checking service monitor lights. I?d recommend this dealer 11/10.
I was looking for specific features in a Chevy Bolt. They responded very quickly and explained the available discounts clearly. They provided "out the door (OTD)" quotes, which is very helpful so you can compare apples to apples. Unfortunately, they didn't have a car with the add-ons I wanted.
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