Customer Testimonials
This was by far the best car buying experience I have ever had. Luke was very knowledgeable, patient & driven for results. His customer service skills are excellent! I will definitely send my family & friends to Luke when they are in the market for a new vehicle. Jesse helped tremendously as well. He didn't stop until the payment was within my budget - once again his customer service skills are outstanding.
Extremely nice, very knowledgeable and helpful. It was one of the easiest car buying experience that I've ever had. I definitely will recommend MK Chevrolet
Hands down the best team I have worked with!! Answered all my questions and got me the best deal. Highly recommended.
Best experience in years when buying a new car thanks to Marc & all the crew
Very professional and pleasant, Carlos was very helfull and accommodating.This was by far the best and fastest car buying experience I have ever had. I will definitely be recommending MK Smith Chevrolet to my family friends and colleagues.
Great customer service was treated like Family ❤️ made me feel comfortable in the way of not making it seem like I couldn’t afford a car I, like other dealers have
They made buying my first car super easy!!! Everyone was so helpful in answering my questions and helping me find the perfect car. Mark is very attentive and makes you feel welcome and answers all your questions. He’s really on top of everything. Stacey is a sweetheart and made all the paperwork super easy and also answered all my questions.
We wouldn’t go to any other car dealership. We have purchased 6 vehicles with them.
We wouldn’t go to any other car dealership. We have purchased 6 vehicles with them.
Highly recommend! Very professional and transparent in all aspects of purchasing a vehicle. Great customer service.
Jason and his team were amazing. Jose is the best he explained everything in detail about the truck. It was a great experience
Everyone was very courteous and helpful with my purchase and I recommend MK Smith toall
WOW, just WOW! Our experience at MK Smith was absolute perfection!
LUKE, our sales superstar, exceeded all expectations. He's a total rockstar, don't let his youthful appearance fool you! Luke is incredibly chill, welcoming, attentive, transparent, honest, and kind. No pushy sales tactics here! They went above and beyond to assist with the only Lexus RX350 they had on the lot (lucky us!). Luke even waited for us right before closing (7PM) and stayed so late for us! We're talking honesty, transparency, and a genuine willingness to help!
The whole MK team (Jessie, Luis, and Ralph) rallied ... Read More DealerRater - Mar 30, 2025
Great customer service thank you Jasmine and Ralph in finance it was a pleasure working with you both.
Great place, great customer service and GREAT prices. Will definitely get my next truck from them again
The entire team was so helpful in our journey to purchasing a larger family car! We now have the best car for our growing family and are so grateful to everyone who helped us.
The staff were very helpful and pleasant. I was able to provide all the necessary information before I arrived so all the paperwork was ready for me to sign. The outside of the vehicle was washed and charged . My only disappointment was the inside was not detailed.
Love this dealership! Jose, my salesman was very knowledgeable and caring about us. Alex and Christopher were great doing the add ons and coordination with that!
Good selection on the inventory available and our salesman was amazing. We felt like we were making a deal with a friend
The process was smooth and easy. Everyone was very friendly. I am definitely coming back.
Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good
I will never recommend this place to anyone I know. I was sold a Lemon that I had to figure out on my own. This was suspension on the shocks when I mentioned of the bumpy ride I was told it was that I had it in sport mode by of course the sales man all care about was his sale car was constantly moving to the right..It was weird for me to believe because it was a Cadillac Escalade they should have a smooth ride. So when I finally took itin they said they could not sell because ... Read More DealerRater - Mar 9, 2025
great people to do business. Mark and John were good to work the deal thanks
As a single parent, finding a trustworthy and reliable vehicle was a top priority, and Jasmine exceeded my expectations. Her professionalism and compassion ensured a smooth transaction, and I drove away in a new vehicle feeling empowered and confident. Thank you, Jasmine, and M.K Smith Chevrolet for an exceptional experience.
You were very patient. No pressure. Provided options. Thank you. I appreciate all that you did.
We had a Great Experience Purchasing Our 2025 Chevy 2500 Silverado We Got Exactly What We Wanted & Great Customer Service!
Great people to do business with!!!would highly recommend them to anyone. John and Javier were great to work with!!!
Imeary and Stacie were professional, very informative, and went above and beyond for me. I felt right at home when dealing with them. Communication goes a long way with me, and I must say both women knocked it out of the park
Great dealer ho hassle no gimmicks and great people working there treat you like family
Jaylan in service department is top notch service advisor for MK Smith took care of my 2020 SS Camaro in and out no problem in less than an hour 💯% great dealership in Southern California with Lifetime warranty on Used Vehicles. Yes you heard right LIFETIME 😁 on Used . Not another dealership offers that .
I was pleased with Maery she very nice and helpful. I was not happy with the experience after she handed me off to a closer. They try and wear you down by keeping you for 4 plus hours. I didn’t end fipurchase the car but I was not happy with the process. The finance dept was fine not pushy. I will never go back
I had a great experience buying a car with Ivan. We knew what we wanted and it was a hassle free purchase.
My only concern is that I didn’t have enough time spent on explaining extra futures on the tahoe!
This dealer had excellent communication. No high pressure sales tactics. And salesman that spent plenty of time reviewing the features and how to use them in the vehicle.
Great service. Willing to work with you. Good and competitive prices. Will definitely come back.
Jesse and Luke were amazing and they were so helpful towards all of our needs
I was nervous going to the lot after a poor experience at another Chevrolet dealership and everyone was great. I wasn’t pressured in any way and everything was handled so well. I’m so thankful for the experience!
as soon I walk in, I was greeted with welcome and Imaery Gasco was very helpful, her and I seated and order my truck and kept me in touch . about Stacie Vandermate, she was very patience with me and took the time go through with all the paperwork. I will buy fromthis dealer again
I dread dealerships, I dread salespeople.. But wasn’t too worried as we were returning customers to MK Smith. But when we walked in I was bummed as the person we purchased from was no longer there…..
But Let me name a few people who took care of us and I feel they will do the same for you!
Javier the sales manager was great. He worked with us countless hours on a deal that worked for our family and got us into a beautiful truck. We didn’t feel he was ever lying to us or making us feel ... Read More DealerRater - Dec 24, 2024
This is my fourth vehicle that I purchased here at Mk Smith Chevrolet . I want to say thanks to Jay Yerman Stacie and cowboy and Imery thank you for your help!
Nice people very helpful nice to make business with them y really recommend this dealer
Very helpful everyone was very nice to us they also washed my car fill up my tank, which that was very nice of them
We had such a great experience with your team! Everyone was so friendly and personable. The buying process was super smooth and easy! I love my Tahoe! Thank you so much.
I would like to express my appreciation for the seamless and enjoyable experience I had at MK Smith. The team worked collaboratively to provide me with the best possible deal, and I left extremely satisfied. Luis, also known as the COWBOY, you are exceptional, thank you. Javier, thank you for bringing everything together. You both are an outstanding team.
You were very punctual and very helpful and professional and good service, appreciated, thank you
Very friendly dealership, worked with me on the process and made approval easy very happy
Good service, good 1st time experience, Carlos was great help very nice person, lots of god information
Great customer service! Everyone was friendly and helpful. I would purchase a car here again
I have bought over 25 cars from your dealership over the years. This one was by far my favorite and best experience. .
This place was a great experience to buy a car or truck first class going back to buy a truck in the future
Knowing we were looking at this specific car, dealership sent car out to have paint touched up before my wife could get down to see it. Had to wait five days before we could make final decision to buy or not.
Carlos at MK Smith Chevrolet helped us out during our search for a vehicle. He was very helpful and the process in buying our vehicle was very smooth! There were no problems at all. If you're lookong for someone to help you with searching for vehicles, ask for Carlos.
We had a very good experience purchasing our 3025 Equinox. There was no pressure put on us and the process went fairly quickly. Imagery was very helpful and made the process painless.
We had a very nice experience at mk smith. Luke our salesman was very informed and great to work with.
Ivan was very friendly. Jesse also helped and was very patient and eager to help. And Ralph was knowledgeable, Thoughtful, and was very genuine in making our car buying experience great.
I was informed that the front-end damage would be repaired on the vehicle before I signed the documents. However, the front-end damage was not fully repaired. I was also told that a bedliner would be installed in the truck, but it wasn't. I even offered to pay for the bedliner myself.
There fast, friendly,and no nonsense. I've already recommended family. If you want to purchase a car with a comfortable experience this is the place.
Our family purchased a Silverado 3500 from MK Smith recently and it was one of the best experiences we have ever had. Mark the salesman was very friendly and personable, he made the car buying experience great. Stacie in finance was exceptional. She was very knowledgeable about all the services that MK Smith can offer. She streamlined our paperwork and we were in and out quick. Mark and Stacie both made our buying experience wonderful. I will recommend MK Smith to all my family and friends.
This is my second car from M K Smith and I always have Jesse because he’s an outstanding salesman and always gets back to me. I don’t get reply calls from finance.Dept..
Excellent service very highly recommend Jose the salesman and Stacey great customer service I received
Very easy purchase. Staff were friendly, no gimmicks and no hard sell techniques. Definitely recommend
I purchased my first Silverado Truck from Mk Smith in the year 2014, and since then I have been doing all of my vehicles services there… And in fact the Dealer is Local and convenient and know have purchased my second Silverado Truck from them in the year 2024. I also have a couple of family members that have also purchased their vehicles from them..
The dealership was clean and the employees were very friendly and attentive. My overall experience was great.
Very friendly and helpful. Went in just to look at a couple of vehicles and drove away with a brand new Chevy Track
Quick response to customer needs….Assisted with due bill after a concern was shared.and resolved the issue
This is my 5th car purchase there. Always a smooth transaction after a little negotiation of course.
We had a great experience when purchasing our new pick up truck. The salesman Jose and Jesse the manager were very helpful and made it happen for us. Thank you MK Chevrolet you guys have a great team!
Imaery was super awesome! We felt no pressure at all! She is super friendly!..The whole process was easy.. We saw the car online. Reserved a time to test drive it! We loved the car! Less than 3 hours we drove out with our car.. One of my husbands and myself easiest experiences ever! Thanks MK Chevrolet!
Once again, the service department did excellent work on my car. From the can do attitude of Jackie Kloski to tghe guys and gals in the back, the whole team is great to work with
I had a 2020 Ford Ranger prior to meeting Jesse and Carlos at MK Smith. On August 18 I must have went to 4-5 different dealerships to see if they can buy my truck out and help me out with obtaining a larger truck which I’ve been wanting and it only seemed I was going in circles and nobody wanted to help me or gain my business. However, when I arrived at MK Smith and spoke to Carlos and Jesse they made sure not only did I get what I wanted for my trade in but they made sure I got ... Read More DealerRater - Aug 26, 2024
Excellent service. Great price. Wouldn't shop/buy anywhere else. The sales staff made it very easy for us to purchase the car we wanted.
Very disappointed!!! Signed contract to make payment on 31st. Money taken out of my account on 23rd. Account is now negative for the weekend.. called dealership at 9:30 am and 5 hours later received a call stating I could pick up a check. Already out of town! This mistake put me in a bad spot until the 1st.
I really enjoyed my experience while buying a brand new 2024 Trailblazer Javier/MGR was a sweetheart
Failed to explain things properly just to make a sale , inconvenienced me to go back
I always come to M.K. Sith first when I'm shopping for a car. They treat me respectfully and friendly. I have bought four vehicles from them.
Joseph Gotti was very professional and he worked with me and my tattered credit history to get the best deal possible. I am throughly impressed.
Very tentative staff accident service and very personable. I’ve dealt with the service center for many years very satisfied and happy first time I’ve actually dealt with the cell staff and they’re just as good, very friendly and courteous.
Got the truck back with hand prints all over it. I pointed it out to the service person and without hesitation they gave me a voucher for a free car wash. Great guys at M.k.Smith.
Ivan helped me get a good price on the car I wanted. He went above and beyond to help me with my purchase.
John was awesome! We couldn’t have a better person to help us leave with a new 2024 truck!!!
Going to the dealership was a great experience jay was great so was salesman mondo Martinez I would refer someone to buy at M.K Chevrolet
I did my purchase entirely online. The pictures and description were clear and made it easy to feel confident in my purchase. There was a hiccup in the finance department and my check took an extra week to clear, was stressful. Finally, I got the van I expected, so thank you Jesse.
The service department has thee most unpleasant people. They can benefit from some traing on how to greet people and provide customer service.
Nice experience and very good service very well attended and well explained I would gladly recommend them
It was a very professional dealership and I’ll buy another vehicle when it was when it is time
Great dealership! Working with both Jesse and Ralph was a pleasure. They are both very professional and pleasant to work with. Ended up with a great deal that satisfied both the dealership and myself. I would recommend this dealership to anyone!
Ivan and Jesse both provided excellent A++ customer service helping me purchase the 2019 Traverse LS. They were very knowledgeable, answered my questions, didn't pressure me, or hurry me. I am so happy with my experience and will recommend M.K. Smith Chevrolet to anyone who is looking to purchase a vehicle.
This is the second time I’ve bought a car here from Jason and his team. And by far the best experience I’ve ever had. I normally would dread coming to dealerships but this one is special. I would highly recommend coming here for your next vehicle purchase.
Jasmine Diaz was absolutely wonderful. She was patient with my dozens of questions and time I spent to research my purchase. She always had a smile. I was teaching my son how to purchase a car for his future reference and she was also explaining to him, too. I had bought from MK Smith previously. Then I bought somewhere else. I won’t be doing that again. Coming back and working with Jasmine felt like returning to family.
Javier was very helpful and understanding of our needs and worked with us every step of the way. MK smith’s finance department working with us as well and were very patient with us and worked with us to get the best deal possible.
Keeps the customers happy , Very hard working , and know what the customers want , very helpful
Jasmin was very knowledgeable and pleasant, referred to me by Stacie Vandermate. She was very helpful.
We have purchased 6plus vehicles from this dealer and the experience has always been fantastic. We will continue to shop here for new vehicles.
Awesome and a very well blessing to have amazing people help others in need which I will say thank you
Outstanding customer service! Jasmin is top notch. Ten stars! No pressure, all my needs were anticipated and the purchase went smooth. I was even picked up at the airport as I had to fly from out of state to pick up the car.
I've never had a better car buying experience. They wont treat you any different after you buy either and have provided such excellent service that I now take my other vehicle there for all of its maintenance.
Clean Dealership. Ivan and Jose did a great job taking care of me during my purchase and after. Paperwork was nice and easy, nice to see a change in that aspect.
Jesse was awesome. I didn’t feel like I was being sold a vehicle. I felt like I was car shopping with a friend who had my best interest at heart. I was actually just looking but it was so easy that I moved forward. He was transparent and finance was so easy. There was no back and forth. I feel like I got a great deal on all fronts. Thank you!
Very knowledgeable about the vehicle and helpful. Has a very good attitude and she likes her job.
Jesse Gutierrez Is an unscrupulous sales person. His commitment to customer service is the worst that I have ever experienced at a dealership. He lied about having access to a vehicle that he sent me documentation on. He led me to believe that I would have the vehicle to me in a couple of days only to find out he was lying all along. He provided me with the ViN as if he had the car on its way. Well it never came and he did not have the decency to inform me that he could not get it nor ... Read More DealerRater - Apr 3, 2024